Matrix Travel Services, LLC provides technology and consulting services to all aspects of the travel industry. N.Que™, our reservations platform, was specifically designed to meet the needs of tour operators, charter and group space re-sellers. and travel marketing organizations. Our product is unique in the industry, with intigrated CRM (customer relationship management), workflow and marketing functionality; to not only support your business today, but to help it grow to meet the expectations of tomorrow, in a cost– effective and intelligent manner.

  • Reservations

  • One product, many needs and users.
    • Always open for business! Customers can book-online 24/7
    • Robust and User friendly Windows© applications for agents
    • Real-time inventory quantity and pricing management
    • Supports all inventory types - Cruise, Tour, Hotel, Event and more
    • Integrated Reporting Services
    • Integrated "e" commerce and email functionality

  • Database Marketing and CRM

  • Capture, Track and Use Customer Information.
    • Desktop access to information- no IT support required
    • "Target" marketing – match the right customer with the right offer
    • Automation of daily processes
    • Customer "profile" creation and management
    • Centralized tracking of all communications with customers
    • Workflow for management of Responsibilities and Deliverables